Staff Technology Resources
As we maintain and improve today's technology services, we are also working with internal and external partners with an eye to the future.Josh Umphrey, Chief Technology Officer
The Department of Technology Advancement and Training empowers students and employees through the innovative integration of technology to enhance user experience, productivity, and digital citizenship. Within the department, the Information Systems team configures, integrates, maintains, and supports most of the district’s operational software platforms, including Business/Finance, Human Resources, and the Student Information System (SIS), as well as related applications and historical data. The Technology Support team assists end users with any issues that affect the effective use of district-issued technology, beginning with the Help Desk and continuing through troubleshooting or escalation to the appropriate team for resolution. Technology Services oversees 1:1 device distribution and onboarding, technology training, software support, user provisioning and policy management, printer support, and specialty lab support. Finally, the Network Infrastructure team maintains all components that enable network communication, management, and connectivity across the district’s enterprise IT environment, ensuring a reliable foundation for learning and operations.
Staff will find many resources relating to ClassLink, Synergy, Telecommunications, WiFi and more on the Technology Division's SharePoint site.
Technology Help
The Help Desk is your gateway to technology assistance. Submitting a work order online is preferred, but you may also call the Help Desk at 913-780-8058 (Spanish 913-780-7041).
Email Help Desk Incident IQ Work Orders Pick Up or Return a Device Training Hub
Responsible Use Policies
The use of technology is a vital aspect of the educational experience of Olathe Public Schools. Various technologies used afford the district's students engaging and impactful learning opportunities. With these opportunities comes the importance of a full understanding of the rights and responsibilities of both staff and students at Olathe Public Schools.
Staff Responsible Use Policy Staff Responsible Use Policy - Spanish
Printers
To install printers on your desktop computer or Surface Pro, you must be connected to the Olathe Public Schools network. Please contact the Help Desk at 913-780-8058 for assistance with establishing VPN.
Printer Installation Guides
Copier Tips and Tricks
Printer Installation Guide - Desktop Computers and Laptop Carts
Printer Installation Guide - Staff Surface Pro & Go
Printer Installation Guide - Tabletop Printers
Oder Printer Supplies
Richoh Printer Supplies Order Form
Hardware/Software Request Forms
OPS staff should use Incident IQ to request the purchase or installation of hardware and software, or when seeking app approvals.
Read instructions for submitting a hardware or software request Complete an Incident IQ ticket to request hardware or software.
For problems with existing hardware and software or to request our assistance in moving existing technology around in a classroom, please submit an Incident IQ ticket.